The platform behind Newgistics’ new eCommerce solution: hybris

September 30th, 2013 @ Newgistics

Newgistics has always been a leader in forward and reverse shipping, with many of the world’s top brands trusting us as a partner.  Last month, we shared our biggest news yet when we announced our capability to deliver a complete, end-to-end e-commerce solution.

We’ve worked with eTailers for more than 10 years, and we’ve gotten to know their unique challenges intimately. As a result, we sought to deliver an end-to-end e-commercesolution that would meet their needs from start to finish. This new offering provides retailers with web design, implementation, integration, hosting and support services as well as order management technology and order fulfillment, parcel delivery and returns management.

Our commitment to excellence led us to hybris, an SAP company and the world’s fastest-growing commerce platform provider, to be the platform that powers our new end-to-end e-commerce solution.

The hybris platform offers Newgistics’ e-commerce customers the tools to provide state-of-the-art shopping experiences across channels and unify commerce processes on one highly flexible platform. This highly modular and omni-channelB2C Commerce platform also scales seamlessly with retailers as they grow, eliminating the need to re-platform in the future.

hybris was founded in 1997 with a simple mission: to create superbly engineered commerce solutions. Today, hybris has expanded well beyond its central Europe roots to operations in 15 countries, accelerated in 2011 by the acquisition of another highly ranked on-demand commerce provider in North America, iCongo, which gave it a strong presence in the U.S. and Canada.

hybris now serves over 400 customers, including some of the most-recognized companies in the world: global B2B brands as well as consumer brands. It is now by far the fastest-growing major commerce platform company with a compound annual growth rate since 2009 of83%.

Newgistics CEO Bill Razzouk summed it up well when Newgistics made our initial hybris announcement saying, “hybris is at the forefront of providing the technology solutions that retailers need to succeed in this dynamic environment.”

We are extremely excited about this new chapter in our company history, and are proud to have a solution backed by the continual innovation and proven expertise of hybris.

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Newgistics CFO Michael Twomey Named One of Austin’s Best CFOs!

August 2nd, 2013 @ Newgistics

We’re thrilled to report that the Austin Business Journal named Newgistics’ Michael Twomey one of “Austin’s Best CFOs of 2013!” In a recent ceremony at the Driskill Hotel, Twomey was honored for his leadership and accomplishments at Newgistics. He currently serves as Newgistics’ CFO and SVP of Corporate Services.

“When he joined Newgistics, financial and operational processes were still in development. Now, it’s deemed by executives there as a well-oiled machine,” the Austin Business Journal stated. “Mike provides strong financial and operational leadership in all areas of Newgistics. He has had a heavy emphasis on mergers and acquisitions and sales activities.”

Twomey joined Newgistics in 2006 as CFO of the company, which provides innovative technology-driven solutions that help retailers improve the shopping experience while driving internal efficiencies. In a career spanning more than 30 years, Twomey has built a distinguished record of accomplishments in all aspects of financial management and operations. Prior to joining Newgistics, he was CFO at NetBotz, Inc., an IP-based security solutions company. Twomey also served in a number of executive positions at IBM, including CFO and VP of operations for the company’s Tivoli software business; controller and treasurer for IBM Credit Corporation; and director of operations and CFO for IBM Greater China.

“I am honored to have been named as one of the CFOs that is helping to build Austin as a national and international hub of commerce,” Twomey said. “It has been a pleasure to play a role in Newgistics’ growth from a startup to a highly successful logistics and technology company, trusted by top retailers across the U.S and internationally.”

The Austin Business Journal has posted a slideshow of this year’s honorees that you can view here.

Congratulations, Mike!

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Thanks for a great time at IRCE 2013

June 11th, 2013 @ Newgistics

The Newgistics team is back at home in Austin after a fast and furious few days at IRCE 2013 last week in Chicago. We want to give a huge thanks to everyone that came out to the networking party Wednesday night at the House of Blues. We had a fantastic time, and we hope you did, too.

Here are a couple of pics from the party.

Newgistics CTO Joe Phillips had the pleasure of welcoming the crowd (at last count, 1800 tickets were sold!) to the House of Blues networking party.

The great live music was just the icing on the cake. Here’s one last cheer for 2013! See you next year, Chicago.

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Operations Summit 2013 Day 1 Recap

April 24th, 2013 @ Newgistics

Multichannel Merchant’s second annual Operations Summit is off to a great start. Here are a few photos from the first day of the show.

Newgistics’ VP of sales, Mark Maguire, at Multichannel Merchants’s Operations Summit this morning, introducing Bill Kuipers for the Top Operations Power Panel.

Another look at this morning’s Top Operations Power Panel at Operations Summit 2013. Mark Maguire is shown giving the opening introduction.

It was a full house at Patrick Allard’s session “Creating Your Best Omnichannel Returns Process.” Allard, our director of sales, discussed a road map that will make retailers’ returns handling a reason customers shop with them.

Patrick Allard is shown on stage with a retail partner at his session at Multichannel Merchant’s Operations Summit.

Follow Newgistics on Instagram.

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RLA 2013 Recap

February 14th, 2013 @ Newgistics

The Newgistics team had a great time at RLA this week in Las Vegas!

From left to right: Alan Auerbach, Enterprise Sales Director; Gabriel Pelino, Enterprise Sales Executives; Matt Donoghue, Enterprise Sales Executive; Chris VonMelville, Enterprise Sales Executive

Newgistics’ VP of Sales spoke today on the panel Raising the Awareness of the Importance of Reverse Logistics to a High Level in your Organization. The panelists offered their perspectives on how to get senior management to recognize the worth of reverse logistics to the company.

Thank you to everyone that came by our booth and attended the panel. We sincerely appreciate your time and enjoyed meeting you. If you missed us in Vegas, we hope to connect at our next stop–details to come.

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Newgistics Expands Sales Organization with New National Accounts Division

January 12th, 2011 @ Newgistics

Newgistics Vice President Ken Johnson to lead organization targeting enterprise customers

Newgistics, Inc. (, a leading provider of small parcel delivery, parcel returns management and freight and e-commerce shipping solutions, today announced that it has created a National Accounts sales organization in response to expanding market opportunities, which will be led by eight-year company veteran and Vice President Ken Johnson.

“Year after year, Ken has been tireless in his commitment to the success of both our company and our clients,” said Bill Razzouk, President and CEO, Newgistics. “As Newgistics looks to the future, we will continue to rely on Ken’s leadership to help us reach our expanding goals.”

Johnson has 30-plus years of sales, marketing and operational experience and has held senior positions in companies such as IBM Corporation and ACS, Inc., prior to joining Newgistics in 2002.

“Given the breadth of parcel shipping and reverse logistics services we now offer, Newgistics has a tremendous opportunity to capitalize on market demand for cost-effective solutions,” Johnson said. “The development of this new sales organization focused on enterprise shippers further enhances our ability to strengthen Newgistics’ position as an industry leader.”

Newgistics offers the most robust suite of delivery, returns management and freight shipping services for direct-to-consumer merchants. Since 1999, Newgistics has put its clients in the driver’s seat of their shipping strategy by lowering costs, improving service, providing end-to-end visibility and building lifetime value. We know shipping, backwards and forwards. For more, visit and

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Newgistics Taps Shipping Industry Veteran for Vice President of Marketing & Field Sales

January 4th, 2011 @ Newgistics

Anticipating continued strong sales and market growth for its small parcel shipping and freight management services, Newgistics bolsters its executive staff

AUSTIN, TX – January 4, 2011 – Newgistics, Inc. (, a leading provider of small parcel delivery, returns management and freight and e-commerce shipping solutions, today announced the hiring of David T. Marinkovich as Vice President, Marketing & Field Sales. An industry veteran with extensive executive leadership experience, Marinkovich will be responsible for all marketing programs and field sales, reporting to Newgistics’ President and Chief Executive Officer, Bill Razzouk.

“David is a proven leader who has played a critical role in the development and expansion of numerous high-growth companies in the logistics industry,” said Razzouk. “As Newgistics looks forward to a future bright with opportunity, the addition of David to our executive leadership team further solidifies our ability to manage that growth.”

Prior to joining Newgistics, Marinkovich held executive positions with industry-leading companies including SmartMail and DHL Global Mail. Marinkovich will be based out of Newgistics’ corporate headquarters located in Austin, Texas.

Newgistics offers the most robust suite of parcel delivery, returns management and freight shipping services for residential shippers. Since 1999, Newgistics has put its clients in the driver’s seat of their shipping strategy by lowering costs, improving service, providing end-to-end visibility and building lifetime value. We know shipping, backwards and forwards. For more, visit and


Kevin Brown
Director, Marketing

Jeff Ketner or Valerie Kusler
Ketner Group (for Newgistics) 

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