After peak season, how can you take a fresh look at your business and make improvements for next year? Evaluating the previous season and assessing the performance of your company as a whole is one of the largest challenges coming out of peak, particularly when analyzing the impact something as ‘simple as shipping’ has had on the overall operating plan. But considering the fact that transportation can account for up to 40% of a company’s total annual operations budget, an accurate assessment is essential.
By establishing a formal process to measure post‐peak performance, your company can drive improved results for the year ahead. A thorough review of peak performance includes a taking hard look and asking the right questions of areas all across the business, including:
- Operations and transportation,
- Customer service,
- Technology, and
By establishing a formal process by which post peak performance will be evaluated, your company will be better positioned to drive improved results for the year ahead. So what questions should you ask of each area? Take a closer look by downloading the PDF “Assessing Performance After Peak.”